Returns & Exchanges
At Sweetie Nail Supply, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, we accept returns of unopened and unused items within 14 days of delivery.
Verify Eligibility
Ensure your items are in their original packaging, unopened, and unused due to hygiene and safety regulations in the beauty industry.
Contact Support
Email our customer service team with your order number and a brief explanation of the return to receive your Return Authorization number.
Package Your Items
Securely pack the products to prevent damage during transit and include your Return Authorization number clearly on the outside of the box.
Ship and Track
Send your package using a trackable shipping service; once received and inspected, we will process your refund to the original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing